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Billing Account Management

Setting Up a Billing Account- Host Admin

Follow the steps below to set up a billing account and manage billing details:

Step 1: Navigate to the Billing Setup

  • Access the Landing Page: Once you arrive on the platform's landing page, go to the top-right corner.
  • Open the Profile Menu: Click on the profile icon.
  • Select "Set up Billing": Choose the "Set up Billing" option from the dropdown menu.

billing-option-dropdown

Step 2: Complete the Billing Form

A billing form will appear, prompting you to fill in the following details:

  • Account Name: Choose a unique account name.
  • First Name: Enter your first name.
  • Last Name: Enter your last name.
  • Email: Provide a valid email address.
  • Organization: Specify your organization name.
  • Address: Enter your full address.
  • City: Specify the city.
  • State: Provide the state or region.
  • Zip Code/Pincode: Enter the zip code or postal code.
  • Country: Select your country from the dropdown list.
  • Plan Type: Choose a plan type based on your requirements:
    • Student
    • Academic
    • Enterprise

billing-account-create-page

  • Payment Method: Choose "Coupon" “Credit card”, “PO”, “Invoice” as the payment method if applicable.

billing-payment-method

Step 3: After Creating the Billing Account

  • Associating the billing account with the Team : please refer to the https://docs-basepair.vercel.app/teams/billing document.

  • Once the billing account is successfully created, you will be redirected to a page with multiple tabs, each serving a different purpose

    billing-account-detail

    • Contact Info Tab:
      • Displays details of the billing contact, including account name and contact information.
    • Members Tab:
      • View details of all associated members.
      • Add New Members: Click on the "Add Member" button to open a dialog box. Enter the member's email address and confirm to add them.

add-new-member

add-new-member-dialog

  • For Plan tab, Quotes tab, Coupon tab: User can view the details but require Host admin access

Step 4: Purchase Credits

  • To generate a quote, click on the "Generate Quotes" option located in the top-right corner.
  • You will be redirected to the quote generator page, where you can add details for various types of samples and generate a quote.

generate-quotes-dropdown

quotes-detail-page

The quote will be sent to the user’s email address provided. Note: A quote will not be generated unless the team is mapped to the corresponding billing account.

To Make a Payment:

  • Coupon Activation: For more details on coupons, please refer to the documentation: https://docs-basepair.vercel.app/admin-guide/coupons.

    Note: Host Admin access is required to generate and activate coupons. If you do not have Host Admin access, please contact the Basepair team to enable it.

  • Credit Card / PO

    credit-card-payment-option

    Enter the required details and click “Make a Payment” to purchase credits.

    credit-card-payment-page

    If the user has a Purchase Order (PO), they can upload/submit it via this page and proceed with the purchase.

    purchase-order-payment-page

    • Credits will be added to the account automatically.
    • To view available credits:
      • Go to Settings → Usage
      • The remaining credits will be displayed there.

    If there is any issue with credits not reflecting, please reach out to the Basepair team for assistance.

    usage-option

    usage-page